Frequently Asked Questions
Everything you need to know about your next favorite piece from The Workshop.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored fits or sticking to your usual size for oversized silhouettes.
Are your materials sustainably sourced?
Yes, at The Workshop, we prioritize ethical production. Over 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of purchase by contacting our support team via live chat.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Duties and taxes are calculated at checkout so there are no surprise fees upon delivery.